Customer Account Supervisor, Bet365 – Online Sports Betting
This is an ideal opportunity for someone wishing to make a real contribution to our operation and a competitive salary and benefits package is on offer.
Customer Account Supervisor: Closing Date Wednesday 02 June 2010
The successful candidate will be responsible for the coaching and continuous training of a team of Advisors and Team Leaders. In addition you would have responsibility for supervising operations on a day to day basis and supporting the Contact Centre Management Team in ensuring our customers receive service of the highest standard.
A proven track record in people management is required, ideally in a contact centre environment, along with the ability to communicate at all levels, both verbally and in writing. A flexible approach to your work and a can-do attitude together with the ability to meet deadlines are all pre-requisites.
A good level of general sporting knowledge would be advantageous although experience in the gambling industry is not essential as full training will be given covering our products, services and systems.
Customer Account Supervisor Position Reference CAS0510BW
Apply :post your CV and Covering Letter, quoting the above Position Reference, to Human Resources Department, bet365 Group Limited, Hillside, Festival Way, Stoke-on-Trent, England, ST1 5SH or email to jobs@bet365.com.
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